Fountain Gate Bingo

Staff are unprofessional, was there on Sunday night when 2 staff members were standing and gossiping about a previous staff member. Will not return to this centre due to this reason, will find elsewhere to play. Staff turn over has been a big issue here of late and it’s obvious as to why now. There's a special every 2nd night at the moment. Can't keep up with what's on unless looking it up before going so there's no $ surprise when I get there. If management actually dropped the amount of books you can play on a machine (a massive 144 per set) and actually set them lower like other bingo centres over Melbourne, they'd get their patrons back that travel further. Surely management can't be that ignorant to this. They'd make more $ doing the opposite. Let's talk PET hire... $2 per hire. That's $4 a day, $24 a week, $1456 per year. Multiply that by 70 PET machines. $101,920 a year. Management, you're making a killing on those machines. And that's without fixed base. Treat your customers better. Also your coffee is weak and tasteless.

Legs 11. Eyes down people. Love love love this place. I love my cuppas no lid there yummy. Donuts with a sweet raspberry jam. Oh and. Hot. And just maybe you can get. Lucky here calling. Bingo. Winner winner. Lots of. Money prizes. Raffles. Lovely super friendly. Staff and. A. Canteen just in case you get hungry whilst playing. They have. Powered bingo pads and large screens for hard to see players and my personal fave is. Tickets gotta love the. Bingo. Big jackpots. Heaps of payouts. I love this place

Attended your bingo establishment this Saturday evening 14/1/23. Ok firstly the temps today were up in the 37-39 degrees and yes whilst I’m aware air cons struggle in the heat why was your air con working perfectly fine at ticket sales but was bordering on being in a sauna in the hall?? You claim the AC wasn’t working properly and had some big blower on which made it worse. The caller sounded stoned, very disinterested and mumbling. Now let’s talk about books versus machines here at fountain gate bingo. Whilst I am fully aware gambling is just that it’s a game of chance and luck but when your playing 4 paper books against someone that’s loaded up over 100 books onto there machine how is that a fair playing field for all?? Why not have a books only day/night and just watch how many of your regulars actually come back there, cos it’s very clear you have lost a lot of regular customers cos the same group of people continue to win making it impossible for us book playing people to win, it’s almost mathematically impossible. Suggest you lift your game, listen to your patrons concerns and business ideas to make this place the once fun outing it used to be. Or is the thoughts of high profits to enticing for you. Do better 👍

37 degrees today, no mention online or at ticket sales that your AC was not working. If you actually informed your patrons at point of sale you would have had 1/4 of the crowd tonight. Of all the money your centre makes you could have organised FREE bottles of cold water to ensure your patrons are hydrated. Then the supervisor turns on the blower at the start of the last game in the 2nd last session, making it impossible for patrons in the vicinity of the blowers to hear the game being called with no care given. When I questioned the supervisor, she said she thought it was the last game but made NO attempt to come back and turn off the blower. Same people win constantly!!!! No fairness at all!!!!! Ask for something at the canteen and don’t get what you ask for. I’m 100% not coming back. Your entire centre is an embarrassment.

Absolutely no problem with the game itself other then I never win lol, but the food is a disgrace, the food is flavourless, tonight my friends and I ordered a baked potato, it was disgusting, the potato was small ro start with, I didn't want coleslaw on mine there is no substitute to replace it you just get cheese and butter which is microwaved , the cheese is over cooked and is stuck to the plate non eatable, I was charged $17.50 for the potato and a can of coke, if I could upload the pictur you would agree it's a disgrace, the food is extremely poor quality and extremely over priced very dissapointed